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Can't get no satisfaction...


‘So how would you rate the service you received on a scale of one to five, five being highly satisfied and one being highly dissatisfied’ said the lady conducting a satisfaction survey on behalf of the company who’d recently replaced my...
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Translate Your Outlook Emails into Other Languages


You can translate your Microsoft Outlook email messages into any other language using the Office Translator service. It integrates directly into Outlook so the translations will happen the email client...
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Writing iPhone Applications from Apple Engineers


iPhone Tech Tour: Learn about the tools you need to create great iPhone applications, then work with the experts to optimize your code, refine your user interface, and apply the knowledge you gain from the sessions to enhance the capabilities of...
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Why vendors may learn to love independent CRM cons


I get the impression that most CRM vendors are at best deeply suspicious of CRM consultants. Not surprisingly, as a CRM consultant myself, I’d argue the negative impression is undeserved, and that we provide considerably more benefit to vendors than...
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Get the Favicon Image of any Website with Google S


The images that you see next to blog comments here are not the regular gravatar pictures, instead they are favicons pulled from the website of the person who has written that comment. Same is the case with favicons that are displayed near external...
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Departures and Arrivals at APX


When we started Adaptive Path 7 years ago, we all left what we were doing and started on a new adventure. In the past few months, we’ve seen a few folks leave Adaptive Path to strike out on their next ventures — Ryan joining start-up Plinky, Bryan...
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